I am experiencing intrinsic defects in my HP Notebook that I paid a lot of money for. I have contacted their hierarchy %26amp; haven鈥檛 seen positive responses. I believe there is an ego issue here as well as HP's intention to take customers for a ride. They are currently quoting me a high amount to rectify defects. Their methods in determining issues are inconsistent and are not respecting their own quotations when not in their favour. I am planning to sue them in Consumer Forums for deficiency in customer service if I don鈥檛 see positive action on their part. They are also evading providing information on name, postal %26amp; email addresses of HP CEO, India.What is the name, postal %26amp; email address of CEO of HP, India to address complaints %26amp; serve court summons?
Its unlikely you would be able to get to the CEO's neck through proper channels.
However, a court summon will draw the mouse out of its hole ;)
GoodluckWhat is the name, postal %26amp; email address of CEO of HP, India to address complaints %26amp; serve court summons?
If your Notebook is under one year old, the warranty (allowing free repair) should still be active.
Indian law must be very simplistic if you believe you can go to HP's local headquarters and serve a summons on themWhat is the name, postal %26amp; email address of CEO of HP, India to address complaints %26amp; serve court summons?
contact your ombudsman he will act on your behalf
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